Website: Mama Rehema Juma — Traditional Spiritual Guidance
Effective date: 29 October 2026
Last updated: 29 October 2026
1. Introduction
Mama Rehema Juma — Traditional Spiritual Guidance (“we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, contact us through WhatsApp or telephone, or enquire about our traditional spiritual guidance services.
We aim to handle personal information in accordance with applicable data protection laws, including Kenya’s Data Protection Act, 2019.
2. Information We May Collect
Depending on how you interact with our website and services, we may collect:
- Contact information: Your name, telephone number, WhatsApp number, and email address, if you provide them.
- Enquiry information: Messages, questions, and details you voluntarily share when requesting information about our services.
- Website usage information: Information such as pages visited, browser type, device information, approximate location, referring website, and interactions with website content.
- Technical information: Internet Protocol (IP) address, cookies, and similar identifiers where applicable.
Please avoid sharing identification documents, financial account details, or other highly sensitive information unless it is genuinely necessary and appropriate for your enquiry.
3. How We Use Your Information
We may use personal information to:
- Respond to enquiries and requests for information.
- Communicate with you about services you have requested.
- Arrange consultations or follow up on your enquiries.
- Maintain, secure, and improve our website.
- Understand website traffic and visitor interactions.
- Measure advertising performance where tracking tools are used.
- Meet applicable legal and regulatory obligations.
We will seek to limit the information collected to what is reasonably necessary for these purposes.
4. WhatsApp and Telephone Communications
If you contact us through WhatsApp or telephone, we may use the information you provide to respond to your enquiry and communicate with you about your request.
WhatsApp and telecommunications services are operated by third parties and are subject to their own privacy practices and terms. We do not control how those providers independently process information.
You should consider the sensitivity of information before sharing personal details through messaging services.
5. Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, and measure advertising effectiveness.
If implemented, these tools may include:
- Google Analytics: To understand website traffic and interactions.
- Google Ads conversion tracking: To measure actions taken after visitors interact with advertisements.
- Essential website technologies: To support security and basic website functions.
These tools should only be described as active if they have actually been installed and configured on our website. Where consent is legally required, applicable consent mechanisms should be provided before non-essential tracking takes place.
You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality.
6. How We Share Information
We do not intend to sell your personal information.
We may share limited information with service providers where reasonably necessary to operate our website or provide requested services. These providers may include website hosting companies, website analytics providers, advertising platforms, and communication service providers.
We may also disclose information where required by law or where necessary to protect legal rights, security, or prevent fraud.
We do not intentionally send identifiable personal information, such as private consultation messages or phone numbers, to advertising platforms for advertising measurement unless the disclosure is permitted and properly configured under applicable law and the relevant platform’s policies.
7. International Data Transfers
Some third-party service providers may process information outside Kenya. Where this occurs, we will take steps required by applicable data protection law to ensure that any international transfer has an appropriate legal basis and safeguards.
8. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal obligations.
We take reasonable measures intended to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about how your personal data is used.
- Request access to personal information held about you.
- Request correction of inaccurate or misleading information.
- Object to certain processing of your information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details in Section 12. We may need to verify your identity before acting on a request. Some information may need to be retained where required by law or where another lawful basis applies.
You may also contact Kenya’s Office of the Data Protection Commissioner if you believe your personal information has been handled unlawfully.
10. External Websites and Services
Our website may contain links to third-party platforms, including WhatsApp. We are not responsible for the privacy practices, content, or security of external websites and services. Please review their respective privacy policies before sharing information.
11. Children’s Privacy
Our website and services are not intended to solicit personal information from children without appropriate authorisation. We do not knowingly collect children’s personal information where doing so would violate applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.
12. Contact Us
For questions about this Privacy Policy, requests concerning personal information, or other privacy-related matters, contact:
Name: Mama Rehema Juma
Service: Traditional Spiritual Guidance
Telephone/WhatsApp: +254 114 644 583
Website: https://mgangamamarehemajuma.com/
Please use the contact details above to submit a privacy request. We will review and respond to requests in accordance with applicable law.
13. Changes to This Policy
We may update this Privacy Policy when our services, website technologies, or legal obligations change. Any revised version will be published on this page with an updated revision date.